Course Objectives
[100], [105], [115], [210], [211], [212], [213], [214], [220],
[271], [321], [322], [331], [341], [351], [395], [396], [415], [461]
, [471]
Electronic Keyboarding - TS100
1 Credit
Course Objectives
- Demonstrate ability in basic keyboarding fundamentals
- Development of keyboard familiarity through speed and accuracy on straight copy material
- Utilize typing techniques such as centering, line spacing, and paragraph indentation
- Introduction of fundamental word processing techniques
- Ability to produce mailable documents by creating, proofreading, correcting and revisions
Textbook
- College Keyboarding, South Western Publishers, Van Huss, Duncan, Forde and Woo
- URL: www.course.com
Software
Computers for Human Empowerment - TS 105
4 Credits
Course Objectives
- To become familiar with the computer's uses in society
- To understand the computer as an information system
- To develop a proficiency with basic computer applications
- To learn to create and run basic computer applications
- To develop an understanding of the personal computer as a tool for human empowerment
- To use the computer to access the Internet
- To create Web pages using an HTML editor
Software
- Microsoft Word 2000
- Microsoft Excel 2000
- Microsoft Visual Basic 6
- Microsoft Explorer and Netscape Navigator/Composer
- Power Point 2000
- Psint Shop Pro 5
Electronic Keyboard Mastery - TS 115
1 Credit
Course Objectives
- Further development of speed and accuracy on straight copy material
- Ability to enter and edit text in WordPerfect
- Demonstrate ability to format and edit business correspondence
- Ability to create simple business reports and basic tables
- Heavy emphasis on proofreading
Textbook
- College Keyboarding, South Western Publishers, Van Huss, Duncan, Forde and Woo
- URL: www.course.com
Software
Word Processing Applications for the Microcomputer - TS 210
3 Credits
Course Objectives
- Basics: create, edit, save, print, open and close, as well as margin and tab setting documents
- Ability to enhance texts
- Demonstrate ability to format texts, documents, labels and envelopes
- Advanced features introduced utilizing columns, tables, graphics, newsletters and mail merges
Software
Spreadsheet Applications for the Microcomputer - TS 211
3 Credits
Course Objectives
- Ability to perform fundamental operations such as creating, modifying, enhancing and producing spreadsheets
- Using spreadsheet applications to solve business problems
- Creating pie, bar, 3-D and line graphs
- Using analytical functions, automating spreadsheets with macros, analysing data with data tables, database functions and graphics
- Exploring in Advanced What-if alternatives and importing/exporting files
Software
Database Applications for the Microcomputer - TS 212
3 Credits
Course Objectives
- Interduce the fundamental operation of a relational database tool
- Demonstrate knowledge in database management concepts for the end user
- Distinguish common applications of database tools such as tables, queries and reports
- Create custom forms and reports
- Create Switchboards
Software
Multimedia Applications for the Microcomputer - TS 213
3 Credits
Course Objectives
- Introduction to basic Web page design and Web site organization and design
- Create web pages with HTML
- Create Web pages with Dreamweaver 4.0
- Create and edit graphics with Firewaks 4.0
Software
- Dreamweaver 4.0
- Firewaks 4.0
Microcomputer Operating Systems - TS 214
3 Credits
Course Objectives
- Fundamental operations of an operating system
- Comparison of operating systems, their advantages and disadvantages
- Ability to perform various operating system tasks with Linux, Unix, Windows
Operating Systems
- Windows 2000, Windows NT, UNIX
End-User IS - TS 220
3 Credits
Course Objectives
- Demonstrate an understanding of End-User Information Systems by designing end-user information systems and explain how they fit into an overall enterprise information system infrastructure
- Demonstrate an understanding of developments in information technologies for organizations by describing the most common microcomputing platforms and applications in use today and trends in software and hardware developments
- Demonstrate an understanding of computer support tools for managerial personnel by identifying appropriate applications for calendary-software, voice mail, information managers, teleconferencing, GroupWare and Project managment.
- Demonstrate an understanding of how end-user and office information systems affects job and work process design by identifying various approaches to job and work process design and explain how end-user computing introduces changes at the organizational, workgroup, and individual levels
Textbook
- End User Information Systems, Regan/ O'Connor, Macmillan
- URL: www.mcp.com/
Software
Internship - TS 271
3 Credits
Course Objective
- To provide practical hands-on experience in a pre-professional industry position
End-User IS: Implementation & Evaluation - TS 321
3 Credits
Course Objectives
- To be introduced to four major job categories: Executive, Sales and Marketing, Knowledge Worker, and Administrative Support
- To be introduced to how technology has required appropriate training in the work environment from a PC Support specialist' perspective
- To be introduced to the areas of Training and Support
- Discussion of future trends and directions
Textbook
- End User Information Systems, Regan/ O'Connor, Macmillan
- URL: www.mcp.com/
End-User Information Systems: Designing and Managing Training - TS 322
3 Credits
Course Objectives
- Describe organizing structures for the training function
- Discuss characteristics of adult learners
- Differentiate foundations of behavioral science from cognitive science and how that applies to training program development
- Devise needs assessment tools and conduct a needs assessement
- Write training objectives
- Design and deliver a training program to match identified needs
- Develop and present a training proposal
- Assess training materials including Computer Based Training (CBT) videos
- Prepare, write, and evaluate training design and delivery
Textbook
- Training for Organizations; B.N. O'Connor, M. Bronner, and C. Delaney, Southwest Publishing, 1996
- URL: www.course.com
- Training for Impact; D. G. Robinson, and J. C. Robinson, Jossey-Bass Publishers, 1989
Software
Technical Writing - TS 331
3 Credits
Course Objectives
- Plan, design, and produce technical manuals that are easily understood by end-users
- Master the skills in writing techniques including correct language, grammar, sentence structure, and punctuation
- Learn how to work collaboratively to produce a single-written manual with multiple authors
- Learn how to evaluate others' work and how to accept criticism on their own work
- Learn how to correctly setup the layout of a manual
- Refine writing skills that appeal to audiences of various technical abilities
Textbook
- How to Write a Manual [for your product, service, software, sales, or training procedure; whether you have ever written before or not]; Elizabeth Slatkin, Ten Speed Press, 1991
Networking Technologies - TS 341
3 Credits
Course Objectives
- TBA
Textbook
Microcomputer Hardware: Troubleshooting and Maintenance - TS 351
3 Credits
Course Objectives
- TBA
Textbook
- Upgrading and Repairing PC's, 6th Edition, Mueller / Que
- URL: www.amazon.com
Independent Study - TS 395
3 Credits
Course Objectives
- Demonstrate the ability to research a given topic in a pre-professional way
Cases in End-User Computing - TS 415
3 Credits
Course Objectives
- TBA
Textbook
- Leadership and the Computer, Boone, Prima Publishing
- URL: www.amazon.com
Software
Group Systems: Emerging Technologies - TS 461
3 Credits
Course Objectives
- To acquire skills to perform operational functions, including a through understanding of the technology of the modern work place
- To develop the attitudes and aptitudes needed to understand the organizational patterns of the work place
- To develop decision-making ability to exercise good human relations, to handle work assignments efficiently and expeditiously, and to deal with colleagues at all levels
- To learn to assign priorities, to handle work without explicit directions, and to show awareness of responsibilities
Textbook
- Groupware: Technology and Applications; David Coleman and Raman Khanna (Eds), Prentice Hall, 1995
Software
- Netscape Navigator, Microsoft Explorer, Lotus Notes, Novell's GroupWise and Group Systems 5
Internship - TS 471
3 Credits
Course Objectives
- To provide practical hands-on experience in a pre-professional industry position
Textbook