CSIS MSDNAA FAQs

 
  1. How can faculty members obtain MSDNAA software?

  2. How can CSIS students obtain MSDNAA software?

  3. How can faculty members set up MSDNAA accounts for students in their classes?

  4. How long does it take to process my access request?

  5. Why do I need an E-Academy account?

  6. I downloaded a file from the site after selecting the software of my choice. Now what?

  7. I only have a dial-up connection. Can I obtain copies on CDs?

  8. How many times can I download the software?

  9. What is the difference between the "Product Key" and the "Activation Code"?

  10. What is an SDC file?

  11. What is an ISO file?

  12. I downloaded Windows 2000 Professional and burned it to recordable CD media (CD-R), but it will not boot to install. Why?

  13. What packages are available?

  14. I lost my software's serial number, where can I find it?

 

Answers

 

 
  1. How can faculty members obtain MSDNAA software?


    CSIS Faculty: Send an e-mail to csis@pace.edu from your Pace faculty e-mail address asking for an MSDNAA account. You will receive a confirmation e-mail from E-Academy with log on instructions. Once you have an E-Academy account you can begin to download software.
     

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  3. How can CSIS students obtain MSDNAA software?

    CSIS Students: For students using MSDNAA in a class, your instructor will obtain an E-Academy account for you. Students can also ask their CSIS instructors to request an account for you, even if they are not using it in class.

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  4. How can faculty members set up MSDNAA accounts for students in their classes?

    Faculty can obtain student access for your classes by sending a list of your student's Pace e-mail addresses to csis@pace.edu You can obtain a list of students e-mail addresses from the Roster. This can be easily done from Blackboard. Go to the course you want accounts for, then into Communications, then to Roster, click on "list all" tab, then the "list all" button. You can also obtain the same information through the Control Panel, List Users option. Please verify that all the students on the roster are actually in the class. Blackboard does a good job of automatically adding late comers, but doesn't do such a hot job of removing people who've dropped. Send that information in a spreadsheet or plain text file (to csis@pace.edu) and the accounts will be created shortly.

  5. Once your student accounts have been created, they will a confirmation e-mail from E-Academy with log on instructions. Once your students have an E-Academy account they can begin to download software. E-Academy maintains a Support Page and a very helpful E-Academy FAQ.

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  6.  How long does it take to process my access request?

    Generally, requests are processed within 48 hours, not including weekends or holidays.

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  7. Why do I need an E-Academy account?

    E-Academy is a company working with Microsoft to administer the distribution of MSDNAA software to institutions with MSDNAA subscriptions. The software is available by logging onto your E-Academy account, and the E-Academy administers the download. For more help using E-Academy see their Support Page and their helpful E-Academy FAQ.

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  9. I downloaded a file from the site after selecting the software of my choice. Now what?

    The small file (about 400 KB) you downloaded is nothing more than an automated file transfer executable. It points to a encrypted and compressed file on the local server. Execute the file to download, decrypt, and decompress the product. Before you download a product, check to see if you have sufficient room for both the product download and the extracted product. (Most downloads are around 500 MB. You need an additional 500 MB for the extracted file, for a total of 1.0 GB of free space.)
     

  10. I only have a dial-up connection. Can I obtain software on CDs?

    There are a few packages that you can obtain from Microsoft on CDs, which will be shipped to you directly. If you choose to have CD media shipped to your home, you pay a small fee to cover the cost of the CD media itself plus shipping and handling. You are not paying any fee to "license" the software, as the software is already fully licensed under the MSDNAA agreement.

    Here are the packages available via the CD shipment method:

    Product Description Price
    Project Professional 2002 (Single-User)

    $8.89

    Project Professional 2003 $8.89
    Visio Professional 2002 (Single User) $8.89
    Visio Professional 2003 $8.89
    Visual Studio .NET 2003 Professional - Full Install $14.99
    Windows XP Professional (Single User) $5.15

    CSIS is in the process of building a CD loaner library, but at this time we cannot currently offer this service.

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  11. How many times can I download the software?

    The terms of the MSDNAA subscription allow only one download per package. Whenever you download a package, that transaction is recorded into your E-Academy account. If you attempt a second download, E-Academy will not deliver the software. Think carefully about when and where you download the software, especially if you work on mulitple machines, such as a laptop and home computer. The software can only be installed on one of these machines.

    Please be careful about "trying out" software, then un-installing it from your machine. If you need that software for a future class you will not be able to obtain it.

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  12. What is the difference between a "Product Key" and an "Activation Code?"

    Product keys are required during the installation process. They are unique only to the product, not to the user. Product keys may be used repeatedly. Activation codes are also required during installation. They are unique to the product and to the user. Products using activation codes require the user to "activate" the product within 30 days or less. These products will not work after the time period, unless the product is activated. An activation key may be used only a limited number of times (typically two or three times). Thereafter you must call Microsoft technical support to request additional activations.

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  13. What is an SDC file?

    The .SDC file format is a Secure Download Cabinet file. It is an encrypted and compressed file format for Internet delivery of the products. The product executable that is downloaded decrypts and extracts the product. If you have an SDC file on your hard drive after downloading a product, the process has failed. Delete the SDC and try again.

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  14. What is an ISO file?

    The ISO files are images of the product CDs. Use a third-party CD-R utility to create a CD from an image file. The resulting CD will be an exact replica of the original and is bootable (assuming the original CD was bootable). Use of re-writable CD media (CD-RW) is not supported.

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  15. I downloaded Windows 2000 Professional and burned it to a CD-R, but it will not boot to install. Why?

    Some products are offered in two versions. The ISO version, when extracted and burned to recordable CD media (CD-R), is bootable. The other version has all of the data from the CD except the boot sector. It is not bootable. Use of re-writable CD media (CD-RW) is not supported.

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  16. What packages are available?

    The list of packages available changes throughout the semester, so it is best to check the current up to date list available at the Pace E-Academy site,

    http://msdn01.e-academy.com/elms/Storefront/Home.aspx?campus=pace_csis.

  17. The current packages available for download are:
    Mell - General Programming Collection
    Mell - Visual Studio .NET Collection
    Microsoft .NET Framework 1.1 SDK
    Microsoft Exchange Server 2000 Enterprise Edition
    Microsoft MSDE for Visual Studio 6.0
    Microsoft MSDN Library 6.0a
    Microsoft MSDN Subscriptions Library (Full) (Disc 1-3)
    Microsoft Project Professional 2002
    Microsoft SQL Server 2000 Developer Edition
    Microsoft SQL Server 2000 Enterprise Edition
    Microsoft Visio Professional 2002
    Microsoft Visual J# .NET
    Microsoft Visual Studio 6 Pro (Disc 1-2)
    Microsoft Visual Studio 6.0 SP5
    Microsoft Windows 2000 Advanced Server (with SP4)
    Microsoft Windows 2000 Professional (with SP4)
    Microsoft Windows 2000 Server (with SP4)
    Microsoft Windows CE .NET 4.2 (Disc 1-6)
    Microsoft Windows Services for UNIX 3.0
    MSDN Library - July 2003 (Disc 1-3)
    Visual SourceSafe 6.0d
    Visual Studio .NET Academic Prerequisite Disc 2003
    Visual Studio .NET Academic Student Tools 2003
    Visual Studio .NET Academic Teaching Tools 2003
    Visual Studio .NET Professional 2003 (Disc 1-2)
    Windows Server 2003 Enterprise Edition
    Windows Server 2003 Standard Edition
    Windows Server 2003 Web Edition
    Windows XP Embedded
    Windows XP Professional with SP1a

  18. I lost my software's serial number, where can I find it?

    After you log in, click the "My Software" button on the right, then click the "Download" link in the delieverable column of the package you want. That page will show you the serial nuimber you need.

 

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