Chapter 1: Migration from E- to M-Business

    Five business structural changes over last two decades (Fig. 1.1)
  1. System integration (automation)
  2. Business integration (reengineering)
  3. E-commerce: web-enabled commerce - buying/selling products/services over the Web
  4. E-business: web-enabled transformation - apps and processes enables e-commerce transactions
    (M-commerce - business transactions conducted while on the move)
  5. M-business: multi device/multi-web transformation - infrastructure enables m-business
    Computing evolution - 4 major shifts in 4 decades (centralized->decentralized->networked)
  1. Mainframe
  2. Minicomputer
  3. PC
  4. Handheld/wearable computers
    PC evolution
  1. Hardware/infrastructure
  2. Enabling technologies - operating systems, software, services
  3. Programming content and aggregation
    E-commerce evolution
  1. Network infrastructure and dialup access products - Cisco
  2. Value focus - AOL, Netcom
  3. Software enablers: browser providers - Netscape
  4. E-commerce enabling search engines and security - Yahoo, Verisign
    Mobile business areas of emerging companies
  1. Network infrastructure - wireless communication towers, satelite networks
  2. Access - dialup and dedicated network connections to Web
  3. Content - portals, aggregators, etc.
  4. Commerce - C2C, B2C, B2B
  5. Software - OSs, security, software customized for wireless world
  6. Hardware - handhelds, servers, networking equipment
  7. Applications - transaction processing, databases, hosting, app rental
    (may require different approaches to design, development, implementation)
    Value creation will come in 5 solution phases
  1. Messaging - ability to interact with others
  2. Info-connectivity - access to information from Web
  3. Transactions - buy/sell on the move
  4. Transformation - interaction of business processes
  5. Infusion - companies absorb mobility as normal way of doing business
    Evolution of Internet access (Fig. 1.2)
  1. Time share
  2. Email/chat
  3. WWW
  4. Wireless/mobile Internet
  5. Embedded Internet
    Technology diffusion phases (technology life cycle)
  1. Visionary - novelty (don't know what to do with it), few companies make money
  2. Missionary - executives, R&D geeks, radical employees, proponents
  3. Ordinary - mainstream users begin to see value in technology
  4. Commodity - mass market
  5. Maturity - little or no innovation taking place
    (note: mobile data apps are in the visionary phase)