Knapp, C. and Shin, N. "Performance Impacts of Enterprise Resource Planning Systems Selection and Implementation." Presented at the Americas Conference on Information Systems (AMCIS) in Boston, Ma, August 2001. Published in the proceedings.
Shin, N. and Knapp, C. "The Organizational and Economic Impacts of Enterprise Resource Planning Systems." Presented at the Global Information Technology Management World Conference in Dallas, Texas, June 2001. Published in the proceedings.
Knapp, C. and Dumas, M.B. "Organizational Factors Contributing to the Successful Use of ICASE Tools: A Grounded Theory Study." Published in the School of Computer Science and Information SystemsÕ Technical Report Series, December 1999.
"A Desk Checking Approach to Understanding COBOL Execution", with Professor Gerald Wohl, School of Computer Science and Information Systems, Technical Report Series, Number 126, April, 1998
