You should be able to:
- distinguish between computers, computer programs and information systems
- distinguish between data and information
- distinguish between computer literacy, information systems and computer science
- distinguish between organization, management and technological dimensions of IS
- distinguish between behavioural and technical approaches to IS
- identify major disciplines contributing to IS
- identify challenges in building, operating and managing IS

You should be able to:
- distinguish different levels of the organization
- distinguish different IS support needs for these levels
- distinguish between different types of IS
- distinguish between strategic IS and strategic level systems
- use value chain and competitive forces models for identifying opportunities for strategic systems
- understand the relationship between Total Quality Management and IS

You should be able to:
- distinguish behavioural and technical aspects of IS
- identify universal characteristics and differences among organizations
- identify environmental & institutional models affecting IS
- distinguish economic & behavioural theories
- identify functions of managers
- distinguish stages of decision making
- distinguish organizational choice models

You should be able to:
- show relationship between ethical, social and political issues
- show differences between responsibility, accountability, liability
- identify steps in an ethical analysis
- identify ethical principles
- define professional code of conduct
- know differences between privacy and fair information practices
- know legal protections for intellectual property rights
- identify quality of life impacts of computers & IS
 

You should be able to:
- identify major components of computer systems
- distinguish between bit and byte
- name and define measures of computer time and storage capacity
- identify major components of CPU and function of each
- identify types of primary memory - RAM and ROM
- identify factors affecting speed and performance of microprocessor
- identify difference between primary and secondary storage
- identify secondary storage media with strengths and weaknesses
- identify input and output devices with advantages and disadvantages
- differentiate between batch and online processing
- distinguish between serial, parallel and massively parallel processing
- identify technologies used in multimedia
- distinguish between miniframes, mainframes, microcomputers, workstations
 

You should be able to:
- explain the role of software in IS
- describe major types of software
- explain operating system
- describe multiprogramming, virtual storage, time sharing, multiprocessing
- define multitasking
- distinguish between multiprocessing, multitasking, multiuser computing
- distinguish between assembler, compiler, interpreter
- define graphical user interface
- compare major operating systems
- distinguish between 4th and conventional programming languages
- distinguish between application generator and application software packages
- distinguish between report generator and query language
- distinguish between object-oriented programming and conventional software development
- describe JAVA and is uses
- identify factors for choice of software

You should be able to:
- describe three basic database models, with advantages and disadvantages
- describe components of DBMS
- describe distributed processing and distributed databases
- distinguish indexed sequential access method and direct file access method
- identify problems of traditional file environment
- define database and database management systems
- distinguish between logical and physical view of data
- describe benefits of DBMS
- distinguish between object-oriented, hypermedia, multimedia and traditional databases
- identify elements of database environment
- describe management challenges in building database environment
- describe data warehouse
 

You should be able to:
- describe components and function of telecommunication systems
- differentiate different types of networks - (star, bus, ring) (LAN, PBX, WAN, VAN)
- discuss different strategic applications for business - fax, teleconferencing, videoconferencing, EDI, email
- advantages and disadvantages of different types of media
- be familiar with terms - baud, simplex, half-duplex, duplex, synchronous, asynchronous, packet switching, concentrators, multiplex, file server, analog & digital, modem
- distinguish different types of communication processors
- identify factors to consider in developing a plan
 

You should be able to:
- describe and differentiate between roles of client/servers
- identify functions, benefits and problems of internet
- to define enterprise - networking
- to define electronic commerce
- describe function of html, web browsers, search engines, JAVA
- describe benefits of internet to organizations
- describe intranets
- describe major models for network
- describe ISDN connectivity
- describe importance of Unix to connectivity
- describe solutions and problems to enterprise networking
 

You should be able to:
- define business reengineering
- define difference between Systems Analysis and Systems Design
- identify major areas of feasibility
- define information requirements
- distinguish difference between logical and physical design
- identify 3 stages of testing
- identify and describe stages in systems analysis and design
- identify conversion options
- identify ways to manage implementation
- describe capital budgeting methods
- describe portfolio anlaysis and scoring models

You should be able to:
- distinguish between Systems Development Life Cycle (SDLC), software packages, prototyping, end-user development and outsourcing
- identify strengths and weaknesses of each approach
- choose appropriate approach for particular systems
- describe management issues related to each method
- describe an Information Center
- describe dataflow diagrams, structured programming, systems flowcharts, CASE tools
- describe difference between systems reengineering and reverse engineering
- describe difference between object-oriented software development and traditional structured methods
- describe policies and procedures for managing end-user development
 

You should be able to:
- describe imaging systems and groupware
- describe knowledge worker systems
- explain difference between Artificial Intelligence and Human Intelligence
- explain capabilities and limitations of expert systems and other AI applications
- describe ES, case-based reasoning, neural networks, fuzzy logic and genetic algorithms
 

You should be able to:
- describe requirements for building DSS, GDSS, ESS
- define, differentiate and explain components of DSS, GDSS, ESS
- identify tools used for development of these systems

You should be able to:
- identify principles of control of an IS
- identify features of online assistance which make them difficult to control
- identify areas where systems most vulnerable
- distinguish general from application controls
- define MIS auditing
- define risk management
- name and describe four software quality assurance techniques
- list and describe controls for hardware, networks, software and data

You should be able to:
- identify 5 major factors to consider when building an international IS infrastructure
- describe 5 general cultural factors, 4 specific business factors leading to growth in global business, and interconnect them
- identify major challenges to development of global system
- describe 4 main strategies for global business and organizational structure
- describe 4 different system configurations used to support different global strategies
- identify major management issues in developing international systems
- describe 3 principles to follow when organizing the firm for global business
- describe steps of a management strategy for developing and implementing global systems
- describe main technical issues facing global systems
- describe 3 new techniques to help develop global systems